Information pursuant to Sect. 5 German Telemedia Act (TMG)
Step by Step Organization NGO
P.O. Box 6309
Person responsible for editorial
EU dispute resolution
The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr/.
Our e-mail address can be found above in the site notice.
Dispute resolution proceedings in front of a consumer arbitration board
We are not willing or obliged to participate in dispute resolution proceedings in front of a consumer arbitration board.
Design and programming